Phone Quotes and Phone Diagnosis
We believe in transparency.
When you're looking for the price of a product, you can call the store and receive a price over the phone; why should plumbing be any different? Having a plumbing problem shouldn't mean calling a bunch of companies and waiting for them come to your house just to give you a price. On top of that, most plumbing companies say they will send someone to your home for free, but then charge you for the diagnosis! We believe in transparency.
We will tell you the prices before we come to your house to make your shopping much easier, and hassle-free.
Flat rates and no hidden fees!
We quote from a price book which is based on our flat rate system, there is no hourly charge. This makes it easier for our customers to be able know what to expect - there are no nasty surprises. Most of the time, you already know what you would like to have done, whether it's replacing a faucet or installing a new water heater, but sometimes you have a plumbing problem that you can't quite answer.
Our highly trained office staff are individuals who know the questions to ask for a better diagnosis of your plumbing problem, and they'll provide you with the best solution and a fair price quote for the service.
Send us a photo!
Sometimes the plumbing problem is difficult to describe over the phone. If that is the case, we recommend for you to take a picture of it and
email it to us so we can have our master plumber take a look. This often really helps with the diagnosis process.
For jobs such as water services repairs, sewer repairs, and other large plumbing projects, we can't provide diagnosis over the phone. But we will send someone to your home or residence for free (no diagnosis fee) to give you a free written estimate.